Healthcare Leadership Excellence

Author: Karl Pister

The Healthcare Leadership Excellence podcast was created to share valuable insights around leadership, communication, emotional intelligence and conflict resolution. Karl Pister, with over 30 years of coaching experience, is a passionate advocate of excellent and influential leadership. In each episode, Karl discusses real-life leadership challenges through the lenses of outstanding healthcare professionals. He is committed to empowering every healthcare leader lead with integrity, excellence, and inspiration.
Be a guest on this podcast

Language: en-us

Genres: Education, Self-Improvement

Contact email: Get it

Feed URL: Get it

iTunes ID: Get it

Trailer:

Get all podcast data

Listen Now...

Episode 164: What Leaders Get Wrong About Culture with Dr. Michelle Griffin
Episode 164
Monday, 1 December, 2025

In this episode, I talk with Dr. Michelle Griffin, CEO of Griffin Resources and an industrial–organizational psychologist who built her HR firm one year before COVID—and still grew it to seven figures by year three. Michelle brings real, applied experience from navigating healthcare regulations, staffing crises, rapid change, and the financial pressure that hit small and mid-size organizations during the pandemic.We get into what she learned leading clients through chaos, how she approached the numbers without an MBA, and why culture is always a choice. Her phrase “choose wisely” shows up again and again. Michelle explains why emotional intelligence still predicts turnover, performance, and conflict outcomes, and how leaders can develop EQ in practical ways through coaching, feedback, and intentional behavior.We also talk about the common traps new leaders fall into: avoiding conflict, ignoring career conversations, and treating people like “results machines.” Michelle makes a clear case for a people-first culture—not as a soft idea, but as a direct driver of patient experience, safety, and retention.It’s a grounded and practical conversation for anyone who wants to lead with clarity in a difficult environment.Subscribe to Karl’s Leadership Writing.👉 Who is Karl Pister?👉 Follow us on LinkedIn.👉 Have access to leadership materials that will level up your game.👉 Contact us on our website.👉 Subscribe to Karl's YouTube channel.Ready to level up your leadership skills? Sign up for The Coaching Group's leadership courses.