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The Scribble with Jeremy BradleyAuthor: The Scribble podcast
Nationally syndicated radio host, newspaper columnist and bestselling author Jeremy Bradley heads into podcasting with this weekly download featuring celebrity guests, funny stories and entertaining chatter. The name of the program comes from the idea that sometimes the creative process includes scribbling down random ideas before you can make sense of anything. That's exactly what JB is doing every week on The Scribble. Language: en Genres: Entertainment News, News, News Commentary Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Why are customers more appreciative than service staff? - Episode 590 - The Scribble with Jeremy Bradley
Monday, 30 March, 2026
"Why do I say 'thank you' more to the store than they say 'thank you' to me?" Jeremy Bradley is at it again! More customer service stories and why he thinks employee training needs to shift to put patrons back on a pedestal. JB talks about how he finds himself thanking cashiers after they ring him though but rarely gets a 'thank you' from the establishment to which he just gave money. "I'm not expecting them to bow down and kiss my ass," he says, "but staff never seems grateful to customers. I often get, 'Have a good one' but not 'thank you.'" Later, JB talks about how classless customers overshadowed a pizza restaurant's grand opening: "There was almost a rumble."
