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Housing OmbudsmanAuthor: Housing Ombudsman
A new series of podcasts to provide more insight on our casework and to share best practice across the housing sector.. Language: en-gb Genres: Government Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Noise report interview with Vicky Smith, partner at Devonshires
Monday, 12 December, 2022
In this episode, the Housing Ombudsman Richard Blakeway talks to Victoria Smith, Partner at Devonshires, about our Spotlight report into noise complaints. During the podcast, we look at the key takeaways from the report, including the importance of triage and having an effective neighbourhood policy. The episode also takes a look at the need to revamp the Decent Homes Standard to include internal noise and how landlords can take a more holistic approach to the problem. Finally, Richard Blakeway sets out the main recommendations from the report, and how they can be implemented within organisations.
