NASCIO Voices

Author: NASCIO

A podcast from the National Association of State Chief Information Officers (NASCIO). Amy Glasscock and Alex Whitaker interview guests (state CIOs, NASCIO members, strategic partners and colleagues) to get their unique stories and perspectives on state information technology, leadership and lessons learned.
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Language: en-us

Genres: Government, Technology

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Are We Solving the Right Problems? CIO vs. Citizen Views on Accessing State Services
Episode 157
Tuesday, 6 January, 2026

Alex and Amy are joined by Eyal Darmon of Accenture to talk about our recent joint report. Specifically we are talking about how citizens and CIOs view the challenges of accessing state services--where they align and where they don't. See the report here: https://www.nascio.org/resource-center/resources/harnessing-genai-to-elevate-the-citizen-experience/