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Innovation HeroesAuthor: SHI
Innovation Heroes is a podcast exploring the people and businesses driving change in our drastically disrupted world. Host Ed McNamara explores some of the most inspiring stories of business innovation in the post-pandemic era. Language: en Genres: Business, Entrepreneurship, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it Trailer: |
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A Decade of Waste: Why ITAM Hasn’t Won (Yet)
Episode 12
Monday, 9 March, 2026
A decade of better tools. Better services. Better data. And yet the same statistic keeps showing up: 25-30% of enterprise technology spend is wasted. Why can't anyone move the needle? Shane Cronin, Head of ITAM & FinOps Services at SHI International, breaks down why traditional approaches to IT asset management have stalled—and what it actually takes to turn savings reports into realized value. From the "Rubik's Cube effect" of enterprise dependencies to the cultural shift from cost-cutting to ROI storytelling, Shane offers a refreshingly blunt take on what's broken and how to fix it. In this episode, you'll learn: Why the 25-30% waste figure has persisted for over a decade despite massive improvements in tooling How ITAM's perception as "the police" undermined its effectiveness—and what FinOps did differently Why proving ROI matters more than cutting costs (and how to make that argument stick) The real reason vendors keep changing licensing rules About the Guest: Shane Cronin leads ITAM and FinOps Services at SHI International, helping enterprises rethink technology governance in an AI-driven world. Shane has worked with hundreds of organizations to move beyond reactive audit defense toward proactive value realization. #ITAM #FinOps #ITLeadership #CIO #TechnologyGovernance #CostOptimization #EnterpriseIT #AISpending #Innovation
