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Connecting the Dots: Senior Living Success with Matt ReinersAuthor: Connecting the Dots
This is Connecting the Dots: Senior Living Successwith Matt Reiners, Girl Dad, Husband, 2x Tech Co-Founder, and Senior Living Enthusiast where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry as we cover everything from resident & staff satisfaction to innovative technology, community culture, to finance & operations. If you're in the senior living industry, it's safe to say this podcast will have something for you. Language: en Genres: Business, Entrepreneurship Contact email: Get it Feed URL: Get it iTunes ID: Get it Trailer: |
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A Rabbi Turned Home Care Owner on Dignity, Dementia, and Person-Centered Care with Matt Field, Owner of Right at Home of North Suburban Chicago, Hinsdale, & Orland Park
Tuesday, 3 March, 2026
Matt Field owns and operates three Right at Home Home Care franchise locations serving Chicago’s surrounding suburbs. With a background in clergy work, he brings a values-driven, person-centered approach to supporting older adults, families navigating dementia, and the caregivers who make aging at home possible. He runs the business alongside his wife, Rachel, and focuses on dignity, communication, and helping clients remain safe and supported at home.Show notes:02:00 — Meet Matt Field: multi-site Right at Home owner in Chicago’s suburbs, leading with dignity and person-centered care.03:08 — Matt’s path: from clergy life to home care—and why the “human moments” feel surprisingly similar.07:10 — What families feel at diagnosis: why “can’t you just remember?” becomes a painful loop, and what to do instead.10:38 — The communication breakdown: why correction escalates tension, and how to prioritize connection.14:58 — “Connection over clarity”: practical mindset shifts that help families reduce conflict and preserve dignity.18:26 — Early warning signs families miss: the small changes that add up (and why people wait too long to act).24:02 — Supporting caregivers as a core strategy: retention, culture, and why the caregiver experience matters to the client experience.27:55 — Let families be family: how home care can remove the hardest tasks so adult children can return to being sons/daughters.29:01 — Building the business with his wife (Rachel): what partnership looks like day-to-day and how they align on values.33:07 — Weaving “rabbi skills” into home care: presence, listening, and guiding families through hard transitions.34:02 — Closing reflections on dignity: meeting people where they are—and what “success” really means in dementia care.37:05 — Final thoughts and appreciation.
