ExperienceCastAuthor: The QoE
A weekly debate about all things to do with customer and employee experience, hosted by The QoE. Language: en Genres: Business, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Moving from survival to building influence and shaping the future
Monday, 27 July, 2020
This week Carl is joined by Deb Corless, one of the founders of the CX movement in the UK to discuss the unfolding impacts of the Covid-19 crisis. This wide ranging conversation raised some interesting issues for people working in customer and employee experience who are concerned about future direction.