The Walk Around

Author: JM&A Group

A car dealership podcast that brings all things automotive to your listening ears! Learn how to grow your dealership, or grow your automotive career with sales, Finance, Fixed Operations, and Leadership insights.
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Language: en

Genres: Automotive, Leisure

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S4E20 - Dealership Profitability & Disruption: What’s Ahead in 2026
Episode 20
Wednesday, 19 November, 2025

Steve Greenfield, GP at Automotive Ventures, shares his perspective on affordability challenges, dealership profitability, emerging retail tech, and how AI may shape the future of customer experience and operational efficiency.For more information about our guest, visit their ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠. Episode Breakdown0:00 - Meet Steve of Automotive Ventures! 0:53 - The state of vehicle affordability and consumer credit4:00 - Supply chain fragility and new chip constraints6:19 - What dealers can control to protect profitability8:05 - DMS disruption and evaluating tech investments11:10 - The surge of AI and where it will actually help13:20 - How AI can unlock sales productivity & loyalty18:33 - Autonomous ride-hailing and its real implications22:20 - The durability of the franchise dealer model24:08 - Best Bets: Profit margins, valuations, direct sales & BYDLiked this episode? Find our full episode library ⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠.