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Lean Blog AudioAuthor: Mark Graban
Lean Blog Audio features Mark Graban reading and expanding on LeanBlog.org posts. Explore real-world lessons on Lean thinking, psychological safety, continuous improvement, and performance metrics like Process Behavior Charts. Learn how leaders in healthcare, manufacturing, and beyond create cultures of learning, reduce fear, and drive better results. Listen and learn: leanblog.org/audio Language: en-us Genres: Business Contact email: Get it Feed URL: Get it iTunes ID: Get it Trailer: |
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Psychological Safety, Learning from Mistakes, and Continuous Improvement
Tuesday, 27 January, 2026
The blog postMany improvement efforts stall not because of poor strategy or missing Lean tools, but because people don’t feel safe speaking up.In this Lean Blog Audio episode, Mark Graban explains why psychological safety is a foundational requirement for continuous improvement. Drawing from his book The Mistakes That Make Us and decades of experience in healthcare, manufacturing, and other industries, Mark explores how fear, blame, and leader reactions silence learning — and how different leadership behaviors make improvement possible.The episode also previews themes from Mark’s upcoming workshop at Shingo Connect 2026, including what psychological safety is (and is not), how it supports accountability rather than lowering standards, and why learning from mistakes depends on creating environments where people can speak honestly without fear.
