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Trust on PurposeAuthor: Charles Feltman and Ila Edgar
Are you intentional about building, maintaining or repairing trust with the people in your life? Most of us arent, and sometimes important relationships suffer as a result. So much of what is right or amiss in those relationships ties back to trust, whether we realize it or not. We are dedicated to helping you become intentional about cultivating strong trust with everyone important in your life: the people and teams you lead and work with, and your family, friends and community, as well. In the Trust on Purpose podcast, we dive into everything that makes up trust, what supports and damages it. We unpack situations we commonly see with leaders, teams, organizations, and others we work with to show how trust can be strengthened, sustained, and repaired when broken. Listen in for conversations between two pros who care deeply about you being an intentional and masterful trust-builder in your life so you and your relationships flourish. We share pragmatic and actionable takeaways you can use immediately and deepen with practice. If you have questions or situations related to trust that youd like us to talk about in a future episode, please email charles@insightcoaching.com or ila@bigchangeinc.com. We'd like to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music that you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for the superpower editing work that he does to take our recordings from bumpy and glitchy to the smooth and easy to listen to episodes you are all enjoying. From our hearts, we are so thankful for this team and the support they provide us. Language: en-us Genres: Business, Entrepreneurship, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Can leaders rebuild trust after breaking it?
Monday, 9 February, 2026
Send us a message - we'd love to hear from youYou've messed up. You know it. Your team knows it. A lot of leaders know that sinking "Oh sh!t" feeling of realizing they've done something to break their team's trust. In this episode, we dig into a real story of broken trust: the situation, the impacts, and what ultimately turned things around.We walk through the moves that reopened honest dialogue and rebuilt psychological safety; from the leader acknowledging their oops without making excuses to co-designing a repair plan with the team. You'll hear practical guidance for leaders to work through a sticky situation: prompts to surface the problem, ways to structure the repair conversation, and tools to prevent repeat breaks.Above all, this conversation emphasizes the foundation that makes repair possible: care. When people feel considered before decisions are made, they'll give you grace when you stumble and they'll stand with you as you repair.If you listen and it helps you lead with more courage and care, follow the show, save it, share it, and leave a quick review to help others find us.We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.
