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Leadium Talks: Elevate how you think, work and lead.Author: Sharon Longridge
The Leadium Talks podcast series features world-class experts exploring themes spanning neuroscience, leadership, wellness and mind performance. These nourishing conversations inform and inspire busy leaders looking to evolve how they think, work and lead. Language: en-us Genres: Business, Entrepreneurship, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Neuroscience of Feedback with Dr Anne Lytle
Episode 4
Tuesday, 19 November, 2024
When we receive negative feedback at work the floor can shake beneath our feet and it is very hard not to take it personally. We can feel our job is at risk. We can feel diminished by the person pointing to our flaws. Sometimes we shut down and stop listening.Most people would agree that giving and receiving feedback can be complex. That is why so many managers feel inhibited around these on-the-spot performance conversations. However, feedback is a critical ingredient in creating an engaged and high-performing organisation. Therefore building a thriving, performance-based feedback culture needs to priority for every leader. In this episode of the Leadium podcast, Sharon Longridge chats with Dr Anne Lytle. Dr Lytle holds a BSc from Cornell University in Neuroscience and her MS and PhD in Organisational Behaviour from the Kellogg Graduate School of Management, Northwestern University. Anne has taught, presented, and consulted in organisations and universities across the globe. She served as Director of Leadership at Monash Business School. For 20 years, she has been the Director of Lytle and Associates, providing consulting to public, private and non-profit organisations in leadership, influence and impact. Anne explains that meaningful performance feedback is one of the main drivers of flourishing organisations. She talks about the ideal ratio of negative and positive feedback and why it is crucial to keep an eye on our emotional state during these workplace conversations.What we coverCorrective feedback - why we ten to take feedback personallyThe S.C.A.R.F model - five hardwired aspects of the human social experienceThe status threat - how feedback can undermine our sense of personal powerCertainty and feedback - the human habit of catastrophisingLoss of autonomy - why feedback can trigger a loss of controlThe relatedness principle - how social and physical pain activate the brainFairness at work - our hardwired need for equityBeing preparation - using framing to build receptivity and minimise threatsConnection credits - How to balance affirming and corrective feedbackResourcesReam more about Anne Lytle: https://www.leadium.com.au/about-us David Rock explaining SCARF: https://www.youtube.com/watch?v=5Wu33SdjeCsBook: Your Brain at Work by David Rock https://davidrock.net/books/
