What Gets Measured Author: NinjaCat Language: en Genres: Business, Management, Marketing Contact email: Get it Feed URL: Get it iTunes ID: Get it Get all podcast data

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How To Leverage Customer Review Data
Episode 104
Monday, 9 March, 2026

Find out how insights buried in qualitative data can be spun into quantitate gold, why average ratings and NPS numbers are misleading, and how to respond to reviews the right way in our chat with RightResponse CEO and co-founder, George Swetlitz. SHOWPAGE: www.ninjacat.io/blog/wgm-podcast-how-to-leverage-customer-review-data  © 2026, NinjaCat

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