What Gets Measured

Author: NinjaCat

Language: en

Genres: Business, Management, Marketing

Contact email: Get it

Feed URL: Get it

iTunes ID: Get it

Get all podcast data

Listen Now...

How To Leverage Customer Review Data
Episode 104
Monday, 9 March, 2026

Find out how insights buried in qualitative data can be spun into quantitate gold, why average ratings and NPS numbers are misleading, and how to respond to reviews the right way in our chat with RightResponse CEO and co-founder, George Swetlitz. SHOWPAGE: www.ninjacat.io/blog/wgm-podcast-how-to-leverage-customer-review-data © 2026, NinjaCat