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Build Your Culture Brand with Dr. Jay RainesAuthor: Dr. Jay Raines
Welcome to Build Your Culture Brand with Dr. Jay Raines.Join us as we talk to leaders about their successes and challenges, what it means to win together and how to be a culture creator.This is for leaders in any industry with a desire to influence the organizational culture around them, grow in their leadership role and develop those around them.We hope it brings you encouragement on your leadership journey.Want to know more about intentionally building a culture that fits you? Visit: www.buildyourculturebrand.comNew episodes are released bi-weekly, so check back for more! Language: en-us Genres: Business, Entrepreneurship, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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S.3 Ep. 15: Trust At A Distance, Leading in Remote Work
Wednesday, 19 November, 2025
In this episode of Build Your Culture Brand, Jay Raines sits down with Dr. Peggy Kendall to unpack what it really takes to lead and build trust in virtual and hybrid environments. Peggy shares why remote work cannot be managed like the office, missing nonverbals and fewer informal touch points change how people connect, give feedback, and feel known, and leaders have to recreate those interactions on purpose. The conversation hits practical ground fast, weekly quick connects with predictable questions, intentional office hours, structured icebreakers that are not awkward, and simple tech habits that reduce Zoom fatigue and Slack overload. Jay and Peggy also dig into proximity bias, why remote contributors get overlooked for visible work and promotions, and how mentors, clear outcomes, and role modeled boundaries protect both teams and leaders from burnout. If you are leading from a distance, this playbook will help you humanize the work, make trust measurable, and leave meetings with more energy, not less.For more information about brand creation and culture, visit www.buildyourculturebrand.com Connect with Dr. Peggy Kendall at https://www.peggykendall.com or at peggy@peggykendall.comHost: Dr. Jay RainesGuests: Dr. Peggy Kendall, Author and Keynote SpeakerTime stamps:(00:00 - 01:04) Welcome, trust basics(01:05 - 03:14) Tech shifts communication(03:15 - 05:29) Missing remote signals(05:30 - 07:03) Name relational needs(07:04 - 09:03) Recreate hallway moments(09:04 - 12:07) Shared responsibility basics(12:08 - 16:25) Zoom fatigue explained(16:26 - 18:13) Calendar and Slack(18:14 - 21:52) Span of control(21:53 - 24:12) Prevent leader burnout(24:13 - 27:31) Boundaries that stick(27:32 - 31:18) Proximity bias fixes(31:19 - 34:37) Onboarding for culture
