Total Retail Talks Author: Total Retail Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders. Be a guest on this podcast Language: en-us Genres: Business, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it Get all podcast data

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How Lowe’s is Reimagining the Digital Customer Journey
Monday, 24 November, 2025

In episode 495 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Joe Cano, senior vice president of digital commerce at Lowe's, a FORTUNE® 100 home improvement company. Cano details the company's approach to personalizing the digital shopping experience for both DIY homeowners and professional contractors (1:45). He explains how Lowe's uses real-time data and artificial…

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