Inside the Vault - Presented by Enterprise Bank

Author: Enterprise Bank

Follow along with Dave Miller, SVP, and Charles Leyh, CEO, of Enterprise Bank in Pittsburgh, PA, as they dive into the worlds banking, entrepreneurship, small business, and government, and how they all affect each other. Through a series of enlightening episodes, learn about the most complex, regulated and misunderstood industry in the country and how not all businesses are created and financed equally.
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Language: en

Genres: Business, Entrepreneurship, Management

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Ep 45 - Efficiency Unleashed - The Art of Process Improvement
Episode 45
Thursday, 2 January, 2025

Join host Dave Miller on this "Inside the Vault" episode as he welcomes Doogie Levine from IAS Business Coaching & Consulting and Sarah Halperin DiPerna from ProcessWorks. They share their unique backgrounds and experiences in helping business owners enhance operational efficiencies and customer experiences. The discussion delves into the fundamental elements of business—people and processes—and the challenges small business owners face in integrating these resources effectively. Doogie and Sarah highlight common issues such as the fear of change, the struggle to take the first step in process improvement, and the pitfalls of overly detailed documentation that can lead to formatting fatigue. They emphasize the importance of understanding core processes and maintaining flexibility in process improvement, noting that efficiency is not just about speed but consistency and overall impact. Doogie and Sarah provide valuable insights into the resources available to business owners who want to embark on process improvement initiatives. To reach Doogie, visit www.ideasactionsuccess.com. To reach Sarah, visit www.process-works.com. Thank you for listening to this episode of "Inside the Vault." Subscribe today and follow us for updates, and if you have any questions or topics you would like to hear about, please email us at insidethevault@enterprisebankpgh.com!