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Feel It, Own It, Skill It - The Human Side of WorkAuthor: The Hinwood Institute
Barbara Clifford & Cecilia Yeung, are a crazy, Gen-X duo, with over 50 years of combined experience, back when people skills were learned face-to-face, not online. Long before inboxes overflowed and AI joined the chat, they were already helping people connect, lead and thrive at work. Building real connections, having real conversations, and helping people bring out their best. Committed to the human side of work. Keeping learning alive. Taking people from stress to strength, chaos to calm, and messy to magic. #timeManagement #stressManagement #Leadership #Communication #EmotionalResilience Language: en Genres: Education, Self-Improvement Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Fight, Flight or Freeze: What Your Body Does When a Conversation Gets Difficult
Sunday, 15 February, 2026
Have you ever avoided a conversation, even when you knew it was the right one to have? Maybe you told yourself you’d do it later. Or that it wasn’t the right time. Or that somehow it will all work out. If you were to assess those moments objectively, you may notice there was a gnawing in your gut and that something in you pushed it aside because it felt incredibly uncomfortable. Most people assume that it means they’re bad at conflict, they are not confident enough, or just not skilled to handle such situations. But that may not be what’s going on. Human beings are wired for connection. For most of our evolutionary history, staying connected to the group was directly linked to survival. Being pushed out, rejected, or losing status in the group wasn’t just uncomfortable — it was dangerous. So our brains became incredibly good at scanning for anything that might threaten connection, belonging, or safety. The challenge is that the world we live in now is very different from the world our nervous system was designed for. You’re not going to lose your survival because you disagree with a colleague, give honest feedback, or set a boundary. But your body can still react as if you might. And layered on top of that, many of us were never actually taught how to handle conflict in a healthy, direct, respectful way. We learned by watching. We learned from how conflict showed up in our homes growing up. Maybe conflict meant shouting. Maybe it meant silence. Maybe it meant walking on eggshells. Maybe it meant pretending everything was fine when it wasn’t. That becomes the blueprint we carry into adulthood, into our workplaces, our relationships, our friendships, and social situations. Until we learn new skills, we tend to default to what feels familiar to our nervous system, not necessarily what is effective or healthy. While we have many resources and skills available, here is the shocker: Research consistently shows that around 70% of people in the workplace avoid difficult conversations, and more than half deal with challenging situations by ignoring them altogether. Not because they don’t care. Not because they don’t know it matters. But because they don’t feel equipped, and their nervous system is trying to protect them. In this episode, Barbara and Cecilia talk about what is actually happening in your brain and body when conversations feel uncomfortable or threatening, and why self-regulation, combined with real communication skills, is what allows people to be clear, direct, and still stay connected.
