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Insights on Internships from Professor Jones (IOI)Author: David Jones
This podcast is designed for students majoring in hospitality and tourism management who have an internship or work experience requirementincluding those with an event management or MICE emphasis, as it's known in many parts of the world. Over the years, I've experienced every aspect of the internship process: as a hospitality professional hiring and managing interns, as a faculty member supervising students in the field, and as an academic administrator developing internship-based curriculum. Most recently, I've even worked part-time at the front desk of a local resort hotel. So, I've experienced every aspect of the process. Now, I want to put that experience to work for you. The podcast is organized into three chapters:Foundations explores key concepts to help you prepare for your internship and understand its role in your future career. Note that the episodes are categorized as Before, During and After internship topics to address whatever stage you are at.Real Time shares insights from my own recent front-line experience in the hotel industryoffering practical, on-the-job takeaways.Alumni Voices features conversations with former students who reflect on their internship experiences and how those moments helped shape their career paths.Whether you're just getting started or already on the job, you'll find something useful here to guide and inspire your journey. Key links: LinkedIn Profile and more information: https://www.linkedin.com/in/jonesdljContact email: insightsoninternships@gmail.comWhatsAppWeixin: jonesdljsf Language: en-us Genres: Business, Careers, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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[Alumni Voices] Francisco Carrasco - Vice President of Sales at FXAIR
Tuesday, 14 April, 2026
Francisco Carrasco, Vice President of Sales at FXAIR and proud SF State alumnus, shares how a foundation in hospitality led to success in luxury aviation. From internships at Four Seasons and Ritz-Carlton to leading client relationships in private aviation, Francisco reflects on the lessons that shaped his mindset, leadership, and lifelong commitment to service excellence.📌 Key Takeaways: Francisco’s journey shows that opportunities open doors, but it is the intern’s initiative and follow-through that truly determines success.His broad exposure to multiple hotel departments taught him that diverse operational experience builds confidence and deepens understanding of how a hotel really works.He emphasizes that mastering the basics is essential, because strong fundamentals in operations provide the foundation for long-term career growth in any sector.His transition from hotels to private aviation reinforced that service recovery and human connection matter everywhere, whether solving a guest issue or managing a disrupted flight.Francisco’s career demonstrates that hospitality skills are highly transferable, enabling professionals to thrive well beyond hotels while still serving people at the highest level.
