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Human Capital LabExploring the link between Corporate Learning, Personal Fulfillment, and Enterprise Impact Author: Bellevue University
The Human Capital Lab podcast will explore the intersection between learning and the lives of the people who make businesses go. Through conversations with select educational and organizational visionaries, well uncover insights about the impact learning can make on employee lives, employee opportunity and corporate outcomes like revenue and profit. The Human Capital Lab podcast is brought to you by Bellevue University and created to bring creative conversation and exploration to the corporate learning field, including the way that education relates to productivity and human fulfillment. We will explore culture and engagement issues impacting the Future of Work that are top-of-mind for Chief Learning Officers as well as Chief Executive Offices across multiple industries. Bellevue University's Human Capital Lab researches these links. Bellevue University is a leader in serving adult learners around the globe. The Human Capital Lab Podcast is a Growth Network Podcasts Production. Language: en Genres: Business, Careers, Education Contact email: Get it Feed URL: Get it iTunes ID: Get it Trailer: |
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Beyond Lip Service: Why Dialogue Is a Vital Leadership Skill with Nicola Brown
Episode 14
Wednesday, 13 August, 2025
Leadership is more than giving direction; it’s about sparking the conversations that move people forward. In this episode of the Human Capital Lab podcast, host Dr. Rich Douglas speaks with Nicola Brown, a specialist in dialogue and system relationships, about how leaders can “set the weather” for their teams, bring unspoken tensions into the open, and guide change in ways that preserve trust. The conversation moves from big-picture thinking to grounded examples, revealing how dialogue shapes team dynamics and long-term resilience.00:00 Introduction to the Human Capital Lab Podcast01:00 Meet Nicola Brown and her path from ecology to leadership development03:21 Why dialogue is vital in leadership06:13 Building trust and integrating new ideas into existing knowledge08:36 Naming the “elephant in the room” in leadership conversations10:15 Leading without all the answers and inviting team input13:05 “Setting the weather” and pacing change for your team14:45 Asking questions to build trust and agency18:03 Moving from buy-in to commitment20:50 Understanding motivations and self-leadership23:00 How urgency and self-interest can undermine trust25:00 Radical honesty and curiosity in leadership dialogue26:14 Using dialogue to uncover team motivations29:19 Why asking is more powerful than telling31:00 Linking emotions to outcomes in teams34:23 Empowering others without losing leadership power36:16 Leading at the pace of the relationship37:18 Using questions as a primary leadership tool38:06 Group-based leadership development at Kokoro39:36 Always ask the question40:00 Closing reflections and contact informationConnect with the Guest, Nicola Brown;LinkedIn: https://www.linkedin.com/company/kokoro-change/Website: https://www.kokorochange.com/Connect with Rich Douglas; LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/ Connect with the Human Capital Lab;Website: https://humancapitallab.org/ Interested in Being a Guest? https://humancapitallab.org/podcast/
