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The Digital CustomerThe Digital Customer is a weekly podcast that hel Author: Pixeloute
The Digital Customer is a weekly podcast that helps you improve your customer experience and marketing to impact the growth of your business faster for this digital age. Language: en Genres: Business Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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The Future Of Digital Commerce In 2018 | Laith Wallace Pixeloute
Wednesday, 17 January, 2018
While Amazon’s trailblazing may seem daunting for digital retailers, there are many lessons that can be learned and borrowed from the brand’s successes. It may seem hard to compete but there is so much to learn and implement on the digital front by utilizing a number of different strategies in unison to improve your digital customer experience. In this episode I talk about how you can; 4:56 - Build and Retain an Active Audience 7:24 - Know Your Customers Better 8:57 - Focus on Your Customer Data 9:15 - Personalise your Shopping Experience 10:16 - Utilise The Power of the Wishlist 14:48 - Identify Pain Points in The Customer Journey 15:45 - Pay Attention To Shipping Costs 17:42 - Important Takeaways for 2018 eCommerce Digitally understanding customers, and optimising platforms based on this understanding will remove the guesswork from the challenge of growing your store. Remember, It all starts and ends with the customer! Contact: laith@pixeloute.com Website: www.pixeloute.com Strategy Call: www.pixeloute.com/schedule-call
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