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Convincing ConversationsAuthor: Martin Richards and Chris White
The skills of conversations, taught through the lens of two experienced Hostage and Crisis Negotiators. Chris and Martin have a combined forty years of experience in hostage and crisis negotiations. Hear them talk through a range of incidents, from dealing with armed sieges, suicide interventions and overseas deployments for the UK government. They discuss how we can all take the skills used in these encounters and apply them to business and private conversations. For an intensive 5 week online course in becoming a world-class communicator, go to:https://scottwalkercoaching.com/influence-and-persuasion-online-course Language: en-us Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Stressful Conversations. Addressing the Risks.
Sunday, 4 July, 2021
In this episode, one of our expert hostage negotiators describes how they calmed an armed criminal trapped in a bank with a hostage. When dealing with incidents of this nature it is critical to reduce the stress of the person that the negotiators are engaging with. These techniques apply equally to any stressful conversations, where there is a threat to a person's safety, control and certainty. Planning for these conversations helps manage and mitigate the risks to both parties and ensures the conversation is a successful one.
