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Corporate Learning with JardineAuthor: Jardine Ong
Corporate Learning Excerpts for Learning Organizations offer bite-sized learnings from some of my Corporate Training Workshops on Communication, Etiquette, Customer Service, Sales, Management and Leadership. Speaker's Profile : https://www.proficiopx.com/proficiopx-director-jardine-ong Language: en Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Corporate Reflections : The Art of Building Boundaries
Episode 48
Monday, 22 September, 2025
The concepts presented are a blend of established ideas from psychology, communication theory, and personal development. Here are the concepts and thinkers that informed the reflection :• Proactive vs. Reactive Behavior : The core idea of moving from a reactive "wall" to a proactive "fence with a gate" is a central theme in many self-help and psychological frameworks. This concept is most famously associated with Stephen Covey's book, The 7 Habits of Highly Effective People. In it, he defines the first habit as being proactive, which means taking responsibility for one's own life and actions instead of reacting to external circumstances.• Reciprocity in Relationships : The reflection highlights that boundaries are a "two-way street" based on mutual respect. This idea is a fundamental principle in relationship psychology and is explored in detail by various family therapists and social psychologists. The concept of reciprocity in social interactions has been studied extensively by thinkers like Robert Cialdini, who wrote Influence: The Psychology of Persuasion. While his work often focuses on persuasion, the underlying principle of give-and-take is a cornerstone of healthy relationships.• Assertive Communication : The emphasis on "clear and kind" communication to prevent stress and confusion is a key component of assertive communication. Unlike aggressive or passive communication, being assertive involves expressing your needs and feelings directly and respectfully. This concept was popularized by various therapists and authors in the mid-20th century. Pioneers like Manuel J. Smith, author of When I Say No, I Feel Guilty, helped define and popularize the techniques for setting boundaries without feeling guilt or aggression.• Inspiration from Therapy and Personal Development : The idea of boundaries as a creative act rather than a defensive one is a recurring theme in modern therapy and personal development literature. Many contemporary therapists and life coaches, such as Nedra Glover Tawwab, author of Set Boundaries, Find Peace, often reframe the concept of boundaries to be about self-respect and intentional living. Her work, like the reflection, shifts the focus from feeling guilty or selfish for setting boundaries to seeing them as an essential part of a healthy, fulfilling life.The reflection synthesizes these powerful concepts into a cohesive message. It borrows from the practical wisdom of communication and leadership experts, the principles of relationship psychology, and the modern, compassionate approach of personal development coaches. The overall tone aligns with a movement that encourages people to take a more active and empowered role in shaping their lives and relationships.
