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In the Passenger's SeatAuthor: ACV Live Podcasts
Catch up with Matt Mitteldorfer as he puts a new guest in the passenger seat each episode to discuss what they are seeing in the industry, experiences they have had in their careers, and other tips and tricks of the trade to help you succeed in the automotive world. No stone will be left unturned as Matt shares all the trends and topics impacting the used car industry for professionals ranging from marketing to managersand everyone in between. Language: en-us Genres: Automotive, Leisure Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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... with Brian and Jamie Johnson, Owners of Crescent Automotive
Wednesday, 29 October, 2025
Host, Matt Mitteldorfer, sits down with Brian & Jamie Johnson of Crescent Automotive (Aiken, SC) to explore how a family-run store uses smart tech and human-first values to rewrite the playbook. The Johnsons share how they’ve embraced practical technology to simplify operations and put customers first. When introduced to ACV's ClearCar solution, it immediately clicked—simple, transparent, and easy—a natural fit for their customer-centric, customer-first way of doing business.They share how a predominantly female team helps create a gentler, low-pressure experience for women and families, and how word of mouth and long-term relationships still drive the business. Plus, they unpack how ACV's Guaranteed Sale has helped steady inventory and speed up turns with multiple bidders on every car launched. It’s a conversation about modernizing without losing the human touch—and building trust one interaction at a time.
