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New Business StrategiesNew Business Strategies connects customer experience to revenue Author: Christine Crandell
The New Business Strategies Podcast offers 8-minute interviews with CEOs and thought leaders from leading technology companies (LinkedIn, Demandbase, Lithium Technologies etc.) and industry showcase examples of customer-aligned organizations. Tune in for high-energy, original interviews covering a wide range of topics that always include actionable advice for large and small businesses alike. Enjoy and keep up with the latest by subscribing to our channel. Please share with us your thoughts, comments and guests you would like to hear us interview in the future! New Business Strategies is a B2B strategy and customer experience consulting firm. With our proven proprietary Sellers Compass and strategic planning methodologies we help Marketing, Sales and Service teams to quickly build enduring, meaningful and profitable relationships with prospects and customers because Revenue and Growth are all that matter. In todays market, accelerating revenue cycles can only happen by building preference with buyers early on through expected, valued experiences and that only happens by precisely understanding what the buyer does during their lifetime journeys. www.newbizs.com Language: en-us Genres: Business Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Brian Carr on delivering a valued customer experience
Monday, 28 October, 2013
The Price of Business | On October 14, 2013, Brian Carr, Chief Revenue Officer of Appcelerator was interviewed about how his role is all about delighting the customer and making sure the organization delivers a customer experience that is valued. Brian talked about how his sales, marketing and customer service team had to rethink their collaborative efforts in order to deliver a seamless, meaningful experience to the company’s customers. He also talked about how he had to tear down organizational silos, knock down barriers to delighting the customer, and realign all the functions outward to the buyers’ journey. Please share with us your comments, feedback and guests you would like to hear us interview!
