Insightful Leaders Author: Kapiche Welcome to Insightful Leaders. Im your host Ryan Stuart and this is the show where I interview proven leaders in Customer Insights and CX who share their stories, strategies, and insights to drive meaningful change at your organization. Be a guest on this podcast Language: en-au Genres: Business, Careers, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it Trailer: Get all podcast data

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10. Deeply understand customer behavior drivers with Colin Shaw @ Beyond Philosophy
Episode 10
Monday, 4 April, 2022

Show notes:Guest: Colin ShawGet in touch with Colin: LinkedIn, WebsiteColin's recommended reading:Alchemy: The Surprising Power of Ideas That Don't Make SenseHappy Employees Make Happy Customers: How Build Great Employee Engagement to Create a Great Customer ExperienceUnlocking the Hidden Customer Experience: Short Stories of Remarkable Practices That Ensure SuccessBuilding Great Customer ExperiencesThe DNA of Customer Experience: How Emotions Drive ValueCustomer Experience: Future Trends and InsightsRevolutionize Your Customer Experience

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