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Shingo Principles PodcastAuthor: Shingo Institute, Jon M. Huntsman School of Business at Utah State University
Monthly podcast hosted by the Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, to discuss topics in Lean thinking, research, and continuous improvement culture. Topics are chosen based on the Shingo Guiding Principles. Language: en-us Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Episode 58: Redefining Excellence - From Maturity to Mastery
Episode 58
Tuesday, 31 March, 2026
This session explores one organization's evolution from industry excellence to Shingo maturity—and ultimately organizational mastery. Participants will examine distinct phases of excellence: industry excellence establishes credibility through measurable performance—quality, delivery, cost, and customer satisfaction—while Shingo excellence deepens that foundation by aligning principles, systems, and behaviors, creating cultural stability and sustainable results by leveraging the Shingo Guiding Principles. But maturity is not the endpoint. As organizations grow in scale and complexity, excellence must continue to evolve. This session introduces five transformational principles that define mastery: contributing to society, embedding a philosophy, designing for experience, driving innovation, and learning continuously. Together, these principles expand excellence beyond optimization toward enduring impact. Attendees will gain insights into how high-performing organizations move from maintaining standards to redefining them, ensuring excellence evolves across leaders, generations, and changing conditions.To learn more, please visit https://shingo.org.
