Knowledge on the Go

Author: Vizient Performance Improvement Collaborative

The Vizient PI Collaboratives team hosts podcasts throughout the year on issues such as leading and managing systems, engaging your workforce, and optimizing care delivery.
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Genres: Health & Fitness, Medicine

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Transforming Supply Chain with AI
Episode 110
Monday, 13 July, 2026

Artificial intelligence is transforming healthcare operations by helping organizations improve efficiency and reduce administrative burden. Dr. Dustin McLemore, Senior Program Manager at Providence, joins host Shannon Hale to discuss how Providence has partnered with frontline caregivers to develop an AI powered supply chain solution that gives valuable time back to patient care while keeping clinicians at the center of the process. Guest Speaker: Dustin D. McLemore, EdD, PMP® Senior Program Manager, Logistics Operations Providence Supply Chain Organization (SCO) Host: Shannon Hale, MHA, RN, CPHQ Senior Program Director, Performance Improvement Programs Vizient Show Notes: [00:07] Artificial intelligence in healthcare supply chain operations [00:38] Opportunities to reduce administrative burden for caregivers [02:43] Why Providence built its own AI solution [04:52] Built by caregivers, for caregivers [07:53] Keeping frontline caregivers involved after implementation of AI [08:46] Financial impact and returning time to patient care [11:26] Finding the right balance between AI and human oversight [13:27] Earning caregiver trust through data and feedback [15:59] Lessons for healthcare leaders adopting AI Links | Resources: Contacting Knowledge on the Go: picollaboratives@vizientinc.com Subscribe Today! Apple Podcasts Spotify YouTube Android RSS Feed