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Filene Research InstituteNonprofit, independent think and do tank for the Author: Filene Research Institute
Nonprofit, independent think and do tank for the consumer finance industry. Examining the future of credit unions, retail banking and cooperative finance. Language: en Genres: Education Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Filene Fill-in: Clear, Kind, and Ready - Inviting the Next Voice In
Thursday, 26 February, 2026
In this episode, Cortney Arnold and Kaeshier Fernandez explore leadership and talent development among digitally native, future credit union leaders. Their conversation highlights the importance of creating space for digitally fluent team members, balancing authenticity with professional expectations, and leaning into generational differences as an organizational asset. They also examine how the principle “to be clear is to be kind” strengthens talent development by setting direct expectations while supporting growth. It offers practical perspective for people leaders at all levels and young professionals looking to take their development to the next level. Following Cortney and Kaeshier’s conversation on authenticity, meeting the next generation where they are at, and providing sound financial advice at the same time, we’re linking our Finfluencer Campaign Playbook which provides a social media toolkit for credit unions and the research to back it up. Find it here: https://www.filene.org/reports/finfluencer-campaign-playbook For upcoming publications mentioned or more of our work check us out directly at https://Filene.org.
