Three Wise Truck Guys

Author: threewisetruckguys

Industry veterans Mark Martincic, John Whitnell and Keith Ely have watched the dealership world change a lot throughout their decades working in it, and they look forward to commiserating, reminiscing, reflecting and observing on their many cumulative years as consultants, talking about what the future may hold for this industry, discussing "good reads" as well as providing insight into what is occurring in our current projects.
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Language: en

Genres: Business, Management

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Insights on Market Trends, Service Challenges, and Innovative Solutions with PULSE
Episode 34
Monday, 21 October, 2024

Welcome to another engaging episode of "The Three Wise Truck Guys" podcast, brought to you from Lawrence, Kansas. This time, our hosts are thrilled to have the insightful John Whitnell back from his sabbatical, adding his valuable perspectives to the discussion. Join us as we dive into the current state of the used truck market, where John shares an optimistic update despite ongoing challenges with supply and pricing stability. In an intriguing conversation, Mark Martincic sheds light on service industry trends, focusing on overcoming customer pushback on pricing and the importance of efficient service processes. Additionally, we explore the significance of attracting new talent to the trucking industry, emphasizing the benefits of recruiting from outside the traditional pool. The episode features a special segment with Amber Kelzer, Director of Business Intelligence, and guest Mark Wille from Kenworth Toronto. They delve into the innovative PULSE tool, a game-changer for dealership operations, providing real-time insights to enhance profitability and efficiency across departments. Tune in for a thought-provoking discussion filled with valuable industry insights and strategies for navigating the evolving trucking landscape. Whether you're a seasoned professional or new to the industry, this episode promises to inform and inspire.