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GovComms: The Future of Government CommunicationThe future of government communication Author: contentgroup
Through conversation with industry greats, experts and innovators from around the world, GovComms delivers the latest insights and best practice in government communication. We provide the resources to help you, the government and public sector, communicate policies, services and regulations with impact. A podcast by contentgroup, leaders in government communication.Watch our episodes in video on contentgroup's YouTube channel. Hosted on Acast. See acast.com/privacy for more information. Language: en Genres: Business, Government, Marketing Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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EP #186: Stop talking, start listening — the secret to better government communication
Episode 186
Tuesday, 18 November, 2025
What if better communication starts with listening, not telling?In this episode of GovComms, host David Pembroke speaks with Natasha Plowman: a communications strategist, advisor, and founder of Spinning Red. Together they explore how listening, empathy, and authentic storytelling can transform the way governments engage citizens.From unpacking the ineffectiveness of the old ‘broadcast’ model to examining the use of buzzwords in sustainability conversations, Natasha urges listeners to imbue their stories with honesty, empathy, and curiosity.In a world where government communicators are facing rapid transformation, this episode offers a timely reminder. Meaningful change begins with understanding your audience — not just speaking louder.DISCUSSED IN THIS EPISODEHow listening creates more effective and trusted communicationWays to communicate across five generations in the workplaceHow storytelling connects people and drives understandingWhy transparency builds credibility during complex changeHow curiosity and self-awareness improve leadership communicationSHOW NOTESSpinning Red | Natasha PlowmanBreak the Silence Collective | Natasha PlowmanEmily’s List | Emily’s List AustraliaHigher Ground | Alison TaylorBlog | GovComms Podcast LinkedIn | GovComms Hosted on Acast. See acast.com/privacy for more information.
