Business School with Sharran SrivatsaaAuthor: Sharran Srivatsaa
Business School is hosted by Sharran Srivatsaa, President of Real (TSX: REAX) (NASDAQ: REAX), the fastest-growing, publicly-traded, real estate brokerage in the world. Sharran grew Teles Properties by 10x in 5 years to 3.4 Billion in sales and eventually sold the business to Douglas Elliman. Sharran is also an accomplished deal guy and private equity investor. He is the Chairman of private equity firm Highland Prime which focuses on investing in service-businesses and also the Chairman of ARC Multifamily Group which focuses on value-add multifamily investment projects. Sharran is a former Goldman Sachs and Credit Suisse banker and a sought after keynote speaker and is the creator of the wildly-popular 5am Club call for Entrepreneurs. On this podcast, Sharran shares his best secrets on how to grow your business strategically, how to build your brand elegantly, most importantly integrate the profits in your business with an overall joyful life. For more free resources visit Sharran.com Language: en Genres: Business, Management, Marketing Contact email: Get it Feed URL: Get it iTunes ID: Get it Trailer: |
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Engineer Delight
Episode 230
Tuesday, 22 October, 2024
Click Here to Get All Podcast Show Notes!Are you wondering what you can do to grow your business? You've probably heard business gurus say you have to add value. But what does that even mean? There is so much advice out there, but there's something you probably haven't considered–creating delight for your customers.In this episode, Sharran explores why mundane, everyday tasks don't make you memorable—they’re simply expected. He argues that real growth and client loyalty come from engineering moments of delight. He shares personal stories and practical steps for creating these delightful experiences in your business and personal life, leaving lasting impressions that set you apart. Learn to map out your client journey and identify key moments to surprise, add value, and evoke emotions. It’s time to go beyond steady effort and transform your relationships by creating memorable moments.“Here's what adds tangible value–it's really simple: Does it increase revenue, does it decrease cost, does it increase joy, does it reduce stress?”- Sharran SrivatsaaTimestamps:01:25 - Why routine tasks aren't enough to stand out05:02 - The step-by-step process for mapping your client journey08:30 - How unexpected actions can surprise and delight09:41 - Real-life examples of delightful experiences in business14:03 - The four keys to adding tangible valueResources:- The 5am Club - https://sharran.com/5amclub/- Join the 10K Wisdom Private Partner Podcast, now available to you for free - https://www.highlandprime.com/optin-10k-wisdom- Join Sharran's VIP Community - https://sharran.com/vip/- The Real Brokerage - https://www.joinreal.com/- Top Agent Power Pack - https://sharran.activehosted.com/f/121- The Job of a CEO - https://www.highlandprime.com/download-job-of-ceo- ARC Multifamily Real Estate Investing - https://arcmf.com/- Sharran's Partnership Program - https://www.highlandprime.com/- Grab Sharran’s 4-Week MBA for Free -