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Proven Systems For Success In The Trades with Joe CunninghamAuthor: Technical Arts Center
The leading edge Technical Arts Center has been created and designed by one of the HVAC Industrys leading consultants and experts, Joe Cunningham. Joe has created a way for you to personally hand-craft a Systems Specialist exclusively for your company and best of all its quick, efficient, and cost-effective! The Technical Arts Center utilizes proprietary subject based training: a process in which a student learns all of the parts and basic pieces necessary to become a more knowledgeable technician capable of performing a task and discovering the underlying causes of a part or equipment failure. Language: en Genres: Education, Home & Garden, How To, Leisure Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Episode 2 - Strategic Systems with Allan Ferguson
Episode 3
Monday, 4 March, 2024
Join business whiz, Joe Cunningham, in a transformative discussion on advancing your business with innovative systems. In this episode, we feature Allan Ferguson, a trailblazer at implementing systems to build thriving organizations. Hear about Alan's inspiring transition from running a mid-sized business to becoming an industry leader, made possible by the potent implementation of systems. Alan shares invaluable wisdom gleaned from his collaboration with Joe, who introduced him to the game-changing 'perfect service call' system. This delightful exchange reveals insights into their shared journeys, the significance of dispatch roles, and how a systematic approach can catalyze robust growth. Join us as we dissect their 'call-by-call management' strategy, highlighting the considerable business growth achieved by differentiating between junior and senior technicians. Learn about the vital attributes of a Senior Service Advisor, their primary duties, and how to spot them in your team. This podcast is loaded with golden nuggets of information for anyone looking to introduce systems and manage growth in their business. Discover all this, and much more, on how to nurture your business and unlock your hidden potential. The episode with Allan Ferguson unravels strategies that were instrumental in building his prosperous service business. As an experienced entrepreneur, Alan underscores the importance of not only technical competence but coupled with effective systems, procedures, and efficient coordination. Alan outlines his journey from generating a 500K monthly revenue to a staggering two million every month. This astronomic success was a result of strategic communication systems, exhaustive checklists, and firmly established SOPs. He also provides priceless insights around human resources development, conflict resolution, compliance fulfillment, and performance optimization. Learn the importance of basic frameworks like the transitional statement and whole home inspection. Allan explains how these systems can transform average technicians into industry leaders. This podcast also delves into industry-changing developments, shifts in businesses and prerequisites for selling businesses to private entities. Whether it's hiring at lower skill levels, ensuring efficacious dispatching, or fostering optimal customer interaction, Allan imparts exclusive insights gained from years of scaling a service business. This podcast is a compelling guide, beneficial for both fresh entrepreneurs and industry stalwarts.
