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Metrics that Measure UpAuthor: Ray Rike
B2B SaaS and Cloud founders, CEOs, and Go-To-Market operating executives share their journey as they scaled their business from 0M ARR to 100M and beyond. The guests share their insights on measurements of success, performance metrics, and benchmarks they use to guide and inform their decision-making and growth journey.Guests include founders and CEOs of amazing success stories such as LinkedIn, DocuSign, Marketo, Gainsight, Salesforce Commerce Cloud, ringDNA, InsightSquared, Cloudera and Gong. Beyond founders and CEOs, we also speak with leading Venture Capitalists, Go-To-Market executives and industry thought leaders who share their experience and insights into customer acquisition, customer retention, and customer expansion best practices. Language: en Genres: Business, Management, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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The Great AI War on Jobs
Wednesday, 18 February, 2026
Are we witnessing a productivity revolution or the greatest labor displacement in history?In this detailed episode of AI to ROI, Peter Buchanan and Ray Rike break down the "Great AI Jobs War," a period of massive upheaval where corporate gleefulness meets workforce anxiety. They move past the "AI washing" to find the real metrics that define success in the age of intelligence.Key Discussion Points:The Historical Context: Ray draws parallels between the AI revolution and past disruptions like the Industrial Revolution, the cotton gin, and the assembly line, noting that AI is moving with a magnitude and speed never seen beforeThe "Mother May I" Productivity Gap: While 47% of S&P 500 companies now discuss AI in earnings calls, only 10% are seeing meaningful ROI, leaving a "staggering" 56% of companies getting "little to nothing" out of their implementationsThe Million-Dollar Employee: A deep dive into Klarna’s radical transformation—reducing headcount from 5,000 to 3,000 through attrition while doubling revenue to reach the "magic number" of $1.1 million in revenue per employeeThe War on Early Careers: Why entry-level IT hires have plummeted from 25% to 7% of all hires, and the "structural problem" of junior roles requiring 2–3 years of experience because AI is now doing the "digital grunt work"Blue-Collar as the "Gold-Collar" Future: Why the CEO of NVIDIA suggests young people skip computer programming for mechanical trades, and how salaries for AI-related construction and electrical roles have doubledCustomer Service Autonomy: How Bank of America's "Erica" handled 2 billion interactions with a 98% resolution rate in under 44 seconds, signaling a massive shift in how businesses handle scaleActionable Insights for Leaders:Measure Revenue Per Employee: This is the ultimate metric for AI productivity.Bake AI Aptitude into Hiring: Every new white-collar job description should require "AI curiosity" and applicable tool skills.Strategic Augmentation: The goal isn't just headcount reduction, but using the "free cash flow" from AI efficiencies to build a war chest for growth and sales.To read more details and subscribe to the AI to ROI Newsletter for more data-driven strategies on turning AI hype into bottom-line results.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
