CMO Convo

Author: CMO Alliance

A podcast with one central question in mind: what does it take to be a great chief marketing officer? And there are no better people to answer this question than those who have lived the CMO life. In each episode, we have in-depth conversations with CMOs and top-level marketers from around the world, across every industry and level of experience, in order to get their insights into what it takes to excel at the very top of the marketing hierarchy. Views expressed in this show are not necessarily that of CMO Alliance or its affiliated communities.
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Language: en

Genres: Business, Marketing

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Inside the real challenges of B2B2C marketing, with Annie Furlong
Episode 1
Thursday, 4 December, 2025

B2B2C marketing sits in its own strange universe: part enterprise, part consumer, and entirely shaped by gatekeepers, complexity, and wildly diverse end-users. In this conversation, Annie Furlong (VP of Consumer and Growth Marketing) breaks down what makes the model uniquely challenging, especially in healthcare, where literacy, access, and timing fundamentally shape how people engage.Annie shares how she built a niche community for B2B2C marketers, why personalization must scale across wildly different audiences, and how trust becomes the differentiator when your product only matters at a moment of need. She also dives into leadership, vulnerability, and why curiosity is still an underrated competitive advantage.→ How to navigate the “no silver bullet” reality of B2B2C→ Why healthcare marketing requires translation, timing, and empathy→ The critical link between vulnerability, confidence, and leadership→ How to approach AI with skepticism, experimentation, and a beginner’s mindset→ What excites leading marketers heading into 2026