The Contact Center Gurus Author: Jessica Voss The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in! Be a guest on this podcast Language: en Genres: Business, Management, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it Get all podcast data

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From AI Chaos to Customer Confidence: Building Virtual Agents That Actually Work
Episode 29
Thursday, 18 December, 2025

Guest: Adam Fenwick, SVP Global Alliances, Boost.aiTopic: Conversational AI in contact centersFocus: Strategy, design, regulation, and scaleAudience: CX leaders, contact center executives, IT and digital leaders Produced by Darren Prine and the Cloud Tech Gurus team. Subscribe for more insights from industry leaders.

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