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SCRS TalksAuthor: Society for Clinical Research Sites
SCRS Talks, hosted by the Society for Clinical Research Sites (SCRS), is a platform for clinical research industry professionals to hear about valuable information shaping the research industry today. These short interviews will provide new perspectives and insights on pressing topics, current events, and the research community. Language: en-us Genres: Business, Life Sciences, Science Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Alleviating Site Payment Burden with Third-Party Services
Monday, 20 April, 2026
In this episode, Jimmy Bechtel sits down with KimberLee Heidmann, Executive Vice President of Quality and Regulatory at Scout, to discuss the financial and administrative challenges clinical research sites face when managing patient payments and reimbursements. They explore how cash flow gaps impact site operations, why sites are adding overhead fees to contracts, and the burden of unexpected participant costs. KimberLee shares practical insights on how service providers like Scout can remove these pressures by handling logistics and payment services directly, allowing sites to focus their time and resources on what they do best: conducting trials and caring for patients. This conversation offers a fresh perspective on streamlining site operations and improving the trial ecosystem for everyone involved.
