#shifthappens in the Digital Workplace Podcast

Author: Dux Raymond Sy and Mario Carvajal

Accelerate your business transformation with the #shifthappens podcast. Hosts Dux Raymond Sy and Mario Carvajal explores real-life case studies, interviews industry leaders, and highlights the latest trends in the digital workplace. Whether you're a CEO, tech enthusiast, or just curious, tune in to unlock the full potential digital transformation offers. Get inspired to make the shift happen, adapt to shifts around you, and prepare for the future. Don't miss out - join us now!
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Language: en-us

Genres: Business, Technology

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Ep. 116: The Future of Work is Human
Episode 116
Thursday, 20 November, 2025

Work today feels busier than ever, and yet, we’re all expected to do more. That tension between what people can give and what organizations demand is what Shawn Villaron calls the “capacity chasm.” In this episode of #shifthappens, Microsoft’s Vice President of Customer and Strategic Initiatives in the Office Product Group, Shawn Villaron, shares how AI can help bridge that gap by empowering people, not replacing them. He discusses giving teams “permission to play” with AI, fostering a culture where curiosity and experimentation drive progress, and why, sometimes, responsible innovation means saying no — even to a great idea.