Humans+Tech

Author: Aaron Randall, Amy Phillips

Hi, we're Aaron and Amy! Weve been managing tech teams for a combined 12 years, and over this time have learnt (often painfully) what does and doesnt work. In this podcast we'll be talking to the people we turned to for ideas, advice, and encouragement. Join us as we learn how to be better tech leaders.
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Genres: Business, Management, Technology

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Chris Evans
Episode 12
Friday, 17 June, 2022

Chris Evans, Co-founder and Chief Product Officer of Incident.io joins us to talk about all things incident-related. Chris, previously the Director for Platform and Reliability at Monzo is a regular conference speaker and author of a number of articles about incident management and observability.In this episode, we discussThe origins of Incident.io, including Monzo's open-source tool, Response [00:01:50]Building incident management tools as a way of expanding an incident management rota [00:02:38]Why existing incident management tools haven't managed to solve the problem of painless incident management [00:08:07]Chris's dream of building a tech company from the ground up [00:09:56]What it was like to move from Monzo to Incident.io [00:12:47]What does good incident management look like? [00:18:20]At what point should a company be setting up on call rotas? [00:20:52] Metrics and incidents - how to do it well [00:24:06]How to make incident management a better dev experience [00:27:20]On why we should all be speaking at conferences [00:39:48]You can see the doodle of Chris, plus find all the links and show notes over on https://humansplus.tech/podcast-chris-evans/