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Build Your Salon with Phil JacksonAuthor: Build Your Salon with Phil Jackson
Are you ready to build a brilliant, profitable salon business without burning out? Im Phil Jackson, your go-to salon friend, coach and Queen of Salons. Each week I dish out real-world strategies for hair, beauty, and aesthetics pros who want bigger profits, a stronger team, and a life with more freedom. No fluff, just clear advice (and a sprinkle of sass). Step up, get inspired, and Build Your Salon! Language: en-gb Genres: Business, Entrepreneurship Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Too Many Salons? What are you going to DO about that?
Thursday, 1 October, 2026
Too many salons miss the mark by cutting corners on small details. This episode shows how small changes can hurt your business more than you think, and what to do instead.KEY TAKEAWAYSStop being cheap in operationsSwitching from Yorkshire tea to a cheaper brand in a hard water area caused three client complaints in one day. The tiny saving cost you more in trust and repeat visits. A small detail like tea can make or break your reputation.Charge for a premium experienceDon’t promise a luxury service if you’re not delivering it. Phil Jackson warns that you cannot charge for a Bentley and deliver a Ford Fiesta. Your price must match your performance.Adopt Mise en Place for organisationUse the chef’s method: keep your station clean, tools ready, and supplies in place. Phil references the book Mise en Place to explain how chefs organise their workstations to cater efficiently without clutter. This discipline helps salons deliver consistently high standards.Eliminate running late or forgetting appointmentsClients will let you get away with it once or twice, but more than that, they are going to start walking. If we are charging for a premium experience, you cannot drop the ball.Stop being lazy about business basicsAvoiding your inbox, skipping financial checks, or ignoring pricing updates hurts your salon. Phil advises owners to identify the task they have been putting off and bring it to the top of the list. He suggests using 47 post-it notes around your computer screen to force action.Demonstrate integrity by following throughA client signed up for a premium service but wasn’t contacted for three days. Phil shares this story to illustrate that if you say you are going to do something, you should do it without being chased. Your word matters, even when it seems small.CONCLUSIONSmall choices shape your salon’s reputation and determine whether you survive in a crowded market. Follow the advice from Phil Jackson on Build Your Salon and visit buildyoursalon.com for more insights.
