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The Human Risk PodcastPeople are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they... Author: Human Risk
People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk.To pitch guests please email guest@humanriskpodcast.com Language: en Genres: Science, Social Sciences Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Dr Guy Champniss on Business, BeSci and AI
Sunday, 7 December, 2025
Are we losing our ability to think critically as we rely more on AI?Episode SummaryMy guest is social psychologist Dr Guy Champniss to explore the role of behavioural science in business and the emerging challenges of AI in the workplace. We discuss why behaviour change is so hard to sell, the myth that behavioural science is only needed when everything else fails, and how organisations often overlook the human factors in transformation. Guy brings deep insight into how behavioural science is perceived inside organisations—often as a last resort when more traditional methods fail. We examine why that is, and how a better understanding of human behaviour can actually de-risk strategy, improve engagement, and lead to more successful outcomes. We also explore the psychology of AI: how we trust it, how we interact with it, and what we might be losing in the process. From loss of credibility and collaboration among employees, to the risks of over-automation and cognitive offloading, the conversation raises timely questions about what kind of future we're building, and how prepared we really are.You'll hear thoughtful takes on the challenges of selling behavioural science, powerful metaphors to help reframe the debate, and real-world examples from the classroom to the call centre. If you’re curious about the intersection of technology, psychology, and organisational behaviour, this is a must-listen.About Guy Champniss Dr Guy Champniss is a social psychologist and behavioural science practitioner. He teaches at IE Business School in Madrid and consults through Meltwater Consulting. Guy’s current work focuses on how AI is changing human behaviour in organisations—particularly its impact on trust, agency, and critical thinking. He’s also worked extensively in the sustainability space, helping businesses drive lasting behavioural change.AI Generated Timestamp Summary[00:00:00] – Intro to Dr Guy Champniss and sets up the discussion around behavioural science and AI.[00:03:30] – Behavioural Science’s Struggle for AcceptanceWhy it’s often brought in too late and why it needs itself to be sold effectively.[00:10:00] – Organisational Blind SpotsHow businesses resist behaviour-led approaches and prefer short-term fixes.[00:17:30] – From Sustainability to AIGuy’s journey into exploring the psychology of AI at work.[00:24:00] – AI and Human CredibilityWhat happens when AI performs better than people, and how that undermines trust. [00:30:00] – Trust and Bias in AIWhy we trust AI more when it agrees with us and the dangers that brings.[00:38:00] – AI’s Impact on CollaborationHow automation can quietly erode teamwork and critical thinking.[00:45:00] – Students and AIWhat AI use in classrooms reveals about thinking, learning, and shortcuts.[00:52:00] – The Real Future of WorkWhy it’s not AI replacing jobs—but people who know how to use it.[00:56:00] – Language, Labels, and ResponsibilityThe power of how we talk about tech and what it signals.LinksMeltwater Consulting, Guy's firm - https://www.meltwater-consulting.com/drguychampnissGuy on LinkedIn - https://www.linkedin.com/in/guychampniss/His academic profile at IE Business School - https://rhe.ie.edu/speaker/guy-champniss/Guy's research - https://www.researchgate.net/profile/Guy-ChampnissMcKinsey article on AI in Contact Centres - https://www.mckinsey.com/capabilities/operations/our-insights/the-contact-center-crossroads-finding-the-right-mix-of-humans-and-aiOnora O'Neil BBC Reith Lectures on A Question of Trust:Recording: https://www.bbc.co.uk/programmes/p00ghvd8Transcript: https://downloads.bbc.co.uk/rmhttp/radio4/transcripts/20020427_reith.pdfv
