Taproom Success

Author: TaproomSuccess.com

Taproom Success is the only podcast dedicated to providing brewery owners and operators with all the tools needed to run a successful brewery taproom business. Each episode will provide tips and strategies to achieve taproom success in the areas of marketing, food service, finances, e-commerce, software systems, business strategy and more.
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Language: en

Genres: Business, Management

Contact email: Get it

Feed URL: Get it

iTunes ID: Get it

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Listen Up: Guest Feedback that Fuels Taproom Success
Wednesday, 5 November, 2025

Great taprooms aren’t built by guesswork — they’re built by talking to guests, getting feedback, and acting on what they learn. Today's podcast was inspired by a recent moment Andrew had while he was stuck in traffic. Hint: Ever see those "How's my driving?" bumper stickers. Andrew did. And he called to see how they handled the feedback. In the episode, we explore how breweries can create a consistent process to gather guest feedback - kind of like "how's my driving?" - act on what they learn, and celebrate wins with their team to drive loyalty, sales, and a stronger culture.Ask with Intention — How to talk to guests, ask meaningful questions, and uncover what they truly valueClose the Loop — Turning feedback into real improvements and showing guests that their voice mattersPositive Feedback = Team Fuel — Sharing the praise with staff to reinforce great experiences and keep morale highBuild a Feedback Rhythm — Regular reviews, simple tools (QR codes, surveys, comment cards), and accountability so feedback becomes a habit, not a one-offJoin the conversation at www.TaproomSuccess.com!