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5 | MJ | MJ EnglishAuthor: MJ English / MJ
20% Tired of just memorizing vocabulary and grammar without actually speaking fluent English? MJ English is your go-to podcast for mastering real-life English through natural, everyday conversations. From sweating under the summer sun in Taipei to ordering coffee, flying abroad, or surviving office meetingswe bring you the English that textbooks forget. Each episode is packed with bite-sized dialogues, useful phrases, bilingual explanations, and quick quizzes to boost your fluency and confidence. : https://mjenglishclass.com https://bit.ly/2XPtRCT Youtubehttps://www.youtube.com/@mjenglish mjlanguageswithyou@gmail.com -- Hosting provided by SoundOn Language: en Genres: Business, Education, Language Learning Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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買到瑕疵品要退貨英文怎麼說?
Wednesday, 6 May, 2026
【推薦】📝 賴世雄獨門英文法心法+圖表+練習一次搞懂 ➜ https://s.shopee.tw/AKO1JfgYp4 🔥進步更快學得更多,請支持VIP訂閱🔥 ⭐️https://apple.co/4rYiYa7 ⭐️https://bit.ly/mjenglishpod (或點擊🔒鎖頭符號頁面即可訂閱解鎖) ▶點我看【 逐字稿、重點單字、句型】 https://mjenglishclass.com/daily-english/returning-defective-product-at-store 買到瑕疵品要退貨,英文卡住怎麼辦?這篇從「I'd like to return」到「Is there any way to get a refund」, 把實體店家退換貨的英文句型一次教完,下次出國買到瑕疵品也能不慌不忙處理。 Ryan 上週末買的 Bluetooth speaker 才用兩天就無法充電,他帶著收據回店裡找店員 Chloe 處理。 English Dialogue Ryan: Hi, I bought this Bluetooth speaker here last weekend, and it stopped charging after two days. I’d like to return it. Chloe: Sorry to hear that. Do you have the receipt with you? Ryan: I do — here you go. I tried two different cables, and it just won’t power up. Chloe: Got it. Let me take a quick look… Yeah, the charging port looks fine on the outside, so it’s probably a defective unit. Ryan: Is there any way to get a refund? I really need a working speaker for a trip this weekend. Chloe: Since it’s within fourteen days and clearly defective, you’re entitled to a full refund or an exchange — whichever you prefer. Ryan: Honestly, I’d rather just exchange it for the same model if you have one in stock. Chloe: Let me check the back… Good news, we’ve got one in stock. Would you like me to test it before you take it home? Ryan: That’d be great. The last thing I want is to drive back here on Friday. Chloe: Totally fair. I’ll plug it in, pair it with my phone, and let you hear it. Ryan: Perfect. While you do that, can you also throw in the original packaging? Mine got pretty banged up. Chloe: No problem. The new one comes sealed, so you’ll get the box and all the accessories. Ryan: You’re a lifesaver. Thanks for making this so painless. 中文翻譯 Ryan:嗨,我上週末在這裡買了這個藍牙喇叭,用兩天之後就不能充電了。我想退貨。 Chloe:聽到這個我很抱歉。請問收據有帶嗎? Ryan:有,給你。我試了兩條不同的線,它就是開不了機。 Chloe:了解。我快速看一下…嗯,充電孔外觀看起來沒問題,所以應該是瑕疵品。 Ryan:那有辦法退錢嗎?我這週末出去玩真的需要一台能用的喇叭。 Chloe:因為還在十四天內、又確定是瑕疵,你有權選擇全額退款或換貨,看你想要哪個。 Ryan:說真的,如果你們還有同款的庫存,我寧願就換一台一樣的。 Chloe:我去後面看一下…好消息,剛好還剩一台。要不要我先測試給你看再讓你帶回家? Ryan:那太好了。我最不想的就是星期五還要再開車回來一趟。 Chloe:完全合理。我會幫你插電、用我的手機配對,然後讓你聽聲音。 Ryan:太好了。你弄的時候,可不可以順便給我原廠包裝?我那箱已經撞得蠻爛了。 Chloe:沒問題,新的這台是未拆封的,盒子和全部配件都會給你。 Ryan:你真是救星,謝謝你把這件事處理得這麼輕鬆。 重點單字 Vocabulary Boost defective / dɪˈfɛktɪv / adj. → 有瑕疵的;故障的 (比 broken 更正式,店員、保固單上常用) This batch had several defective units.(這批貨有好幾台是瑕疵品。) receipt / rɪˈsiːt / n. → 收據;發票 (注意 p 不發音,唸「ri-SEET」常被講成「ri-SEPT」是常見錯誤) Keep the receipt just in case you need to return it.(收據先留著,怕之後要退。) refund / ˈriːfʌnd / n. → 退款 (也可當動詞 refund,但口語多半 “get a refund” / “give you a refund”) I’d like a refund, please.(我想要退款,謝謝。) exchange / ɪksˈtʃeɪndʒ / n. v. → 換貨;交換 (refund 是退錢、exchange 是換另一件,店員會問你選哪個) Can I do an exchange instead of a refund?(我可以換貨不要退款嗎?) entitled to / ɪnˈtaɪtəld tuː / phr. → 有權利得到 (強調是消費者「應有的權利」,常見於退換貨、保固、退款情境) You’re entitled to a free replacement under warranty.(在保固內你有權獲得免費更換。) in stock / ɪn stɑːk / phr. → 有庫存 (反義 out of stock 表示「沒貨了」,購物時最常聽到的兩個片語) Is the black one still in stock?(黑色那款還有貨嗎?) plug in / plʌɡ ɪn / phr.v. → 插電;接上電源 (plug it in 是把它插上、unplug 是拔掉,動詞片語結構別忘了) Did you plug the charger in properly?(你充電器有插好嗎?) banged up / bæŋd ʌp / adj. → 撞壞的;磕碰得很慘的 (口語感重,形容東西外觀有撞痕、刮傷) The box arrived all banged up.(盒子寄來時撞得亂七八糟。) sealed / siːld / adj. → 密封的;未拆封的 (sealed in plastic 表示原廠塑膠膜還沒撕、未開封) Make sure the package is still sealed.(確認包裝還沒拆過。) accessories / əkˈsɛsəriz / n. → 配件;附屬品 (不只時尚配件,3C 產品的線、轉接頭、保護套都叫 accessories) The box includes all the original accessories.(盒裡含全部原廠配件。) 重點句型 Sentence Patterns I’d like to return … → 我想退…(退貨開場最標準說法) I’d like to return this jacket — it doesn’t fit.(我想退這件外套,尺寸不合。)| 替換詞:I want to return(我要退,較直接)/ I’m here to return(我來退…) 💡 台灣人常會直接說 “I want to return”,文法沒錯但語氣略硬。”I’d like to” 是 “I would like to” 的縮寫,加上 would 就客氣很多,店員聽起來舒服、流程也會順一點。 Is there any way to …? → 有沒有辦法…?(探詢式請求,不直接逼店員) Is there any way to get this swapped today?(有辦法今天就換好嗎?)| 替換詞:Would it be possible to(有沒有可能)/ Can you make it work so(你能不能讓…成立) 💡 這句的妙處在「不是我命令你,是我問你有沒有辦法」。即使店員照規則說 No,雙方關係也不會緊張。比 “Can I get a refund?” 多了一層商量空間,特別適合情況比較複雜時。 I’d rather just … → 我寧願就…(表達偏好但不強硬) I’d rather just exchange it.(我寧願就直接換一台。)| 替換詞:I’d prefer to just(我比較想就…)/ I’d rather not(我寧願不要…) 💡 “just” 這個小字很關鍵,加上去整句變得「沒那麼麻煩」、「簡單就好」的感覺。在二選一的情境特別好用——店員給你選項時,回 “I’d rather just X” 立刻把對話收乾淨。 Would you like me to …? → 要不要我…?(主動服務式提議) Would you like me to wrap it up for you?(要不要我幫你包起來?)| 替換詞:Want me to(要我…嗎,較口語)/ Should I(我要不要…) 💡 服務業神級句型,店員、櫃台、餐廳都常用。重點是「我提議由我來做」,把行動主導權交給對方。學起來不只能聽懂、自己當顧客需要協助別人時也用得上。 * * The last thing I want is … → 我最不想的就是…(強調極力避免某事) The last thing I want is another delay.(我最不想再被延誤一次。)| 替換詞:I really don’t want to(我真的不想…)/ I’d hate to(我超不想…) 💡 這是「禮貌地表達強烈反感」的高階句型。比直接說 “I don’t want to” 更有重量,但又不會聽起來在抱怨。客服、退換貨、行程變更時用一下,立刻顯得成熟有溝通力。 -- Hosting provided by SoundOn











