dunnhumby Customer Science Podcast Welcome to the dunnhumby Customer First podcast w Author: dunnhumby Welcome to the dunnhumby Customer First podcast where we discuss the latest data and insights in grocery retail, and how truly Customer First retailers are winning the hearts, and wallets, of shoppers today. Be a guest on this podcast Language: en Genres: Business Contact email: Get it Feed URL: Get it iTunes ID: Get it Get all podcast data

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Episode 9 | Customer First Personalisation at Scale, with Emily Turner
Thursday, 28 July, 2022

Dave Clements, Retail Director for dunnhumby, sits down with Emily Turner, Consulting Director, Customer Engagement and Media, to discuss all things customer first and personalisation. They talk about what does personalisation really means, how it has evolved, and take a look at who’s doing it well, and the challenges you need to overcome to get it right.

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