NMBroadcast

Author: NMIMS Bangalore

NMBroadcast is the official podcast of NMIMS Bangalore. We welcome guests across different industries with different talents who share their respective take on different topics. Weaving and narrating one story at a time, this is NMBroadcast.
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Language: en

Genres: Business, Management

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Season 3, Episode 7- Amplify Customer Experience through Supply Chain
Monday, 13 March, 2023

This NMBroadcast episode has the pleasure of featuring Mr. Sanjay Goyal He is an Inspirational Leader in the Sourcing & Supply Chain Profession with over 25 years of rich & diversified experience in procurement, materials management, logistics, and operations control in the Hospitality, Restaurants, and FMCG Industry. He has got hands-on experience in cost optimisation, product development and vendor relationship management. In this podcast, he helps us understand how to amplify customer experience through supply chain management. He also talks about reverse logistics and its impact on business. Join us as he uses vivid descriptions to demonstrate how timing, availability and right cost is very important to enhance the consumer experience. He offers interesting views on the emergence of technology and the change it brings in risk management in supply chain analysis.