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Counter ErrorismAuthor: Ken Madson, James Newman
Human and Organizational Performance (HOP): In the wide world of Safety improvement, we discuss how humans detect, prevent, and correct errors. Learn some tips on implementing HOP or teaching others about it. "Counter-errorism" is a captivating podcast that delves into the world of High-Reliability Organizations and error mitigation strategies. Hosted by two seasoned HOP practitioners with surprise guests, this show offers listeners a unique blend of technical expertise and practical insights. Each episode explores things affecting HOP, innovative techniques, and cutting-edge approaches to enhance the reliability of work. The hosts' engaging banter and real-world examples make complex topics accessible to both experts and enthusiasts alike. From discussing the latest advancements in error management (that we know of) to focusing on things that work. "Counter-errorism" is an essential listen for anyone interested in the challenging yet crucial field of Human and Organizational Performance. Any views expressed are our own (or our guests), not those of our employers or the Department of Energy. Language: en Genres: Business, Education, How To, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Counter-Errorism - Episode 8 - Charles Tetteh
Episode 8
Monday, 28 October, 2024
Part 1: Making people feel heard makes them feel empowered. Charles relishes the opportunity to remind us all of the importance of helping people feel heard and seen. Meeting Charles through LinkedIn has been a wonderful experience, and thought it would be wonderful to give you an insight into one of our conversations. Charles and I have spoken a few times and we talk about our motivation for change and we think the "Root Cause" is a Dissatisfaction Attitude. Beauty, family, immigration, fear, culture, humility, and what makes us curious - it will get deep. When you meet Charles, you will learn, it's okay to get personal and let go of judgment.As a leadership tool - I want to spend a day with you and be curious - I will let go of judgment and bias and be an open book with a focus on building our relationship and I will meet you where you are (physically and emotionally). At the 10 minute mark, the book Charles discusses is "Random Noise" by Georgina Poole and Sidney Dekker.Part 2: Leadership Response MattersPower and influence are mostly controlled by the leadership team, so after an event how we move forward will greatly depend on the leadership team. There is a unique opportunity following an incident where a leader can improve the relationship and level of trust - not just for those involved, but for anyone who finds out. Please check out the amazing people doing amazing things on these podcasts we listen to and love:Leading Safely Podcast with Georgina PoolePunk Rock Safety with Ben Goodheart, Dave Provan, and Ron GanttCounter-Errorism in Diving: Applying Human Factors to Diving with Gareth LockThe HOP Nerd with Sam GoodmanA HOP Podcast (With No Name) with Andrea Baker and Matt FlorioHealth & Safety Conversations with Tom BournePre-Accident Investigations with Todd ConklinSafety on Tap with Andrew Barrett(Not HOP-related, but an AMAZING untold history podcast) The Missing Chapter Podcast with Philip Horrender and Phil Schoff
