Talking Credit Unions from Swoboda Research Centre

Author: Anca Voinea

Talking Credit Unions delves into the latest trends shaping the financial landscape, equipping credit unions with the insights they need to stay ahead in a rapidly evolving industry. This podcast also tackles key issues facing the movement, fostering knowledge sharing and collaboration. Featuring a diverse line-up of credit union leaders, experts, researchers, and industry suppliers, it offers valuable perspectives to drive best practices, innovation, and success. Talking Credit Unions is brought to you by the Swoboda Research Centre, which works to support positive change and transformation in the credit union movement. (https://swobodacentre.org/). The podcasts current producer and host, Anca Voinea, is a trained journalist with over 13 years of experience in the co-operative and credit union sectors. To suggest a podcast topic or for any other inquiries, contact her at anca.voinea@swobodacentre.org.
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Language: en-gb

Genres: Business, Non-Profit

Contact email: Get it

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EDITION 38: Outcome-driven innovation in credit unions
Tuesday, 9 December, 2025

Send us a textPurpose without delivery doesn’t move the needle. This podcast explores some of the key themes emerging from the Swoboda Research Centre - Autumn Conference in Liverpool.The podcast includes the recording of a conference session featuring Vicky Zuiderent, Jen Lothian and Joss Tasker, who unpacked how credit unions can innovate with confidence, cut through change fatigue, and build products members actually want. Jen shares a field-tested approach to risk that turns fear into decisions: break it into impact and probability, separate good risks from bad ones, and run reversible tests in sandboxes before scaling. Joss takes us inside a mission-led start-up mindset, where product–market fit is a moving target and distribution matters as much as features. Together, they show how leadership sets the tone—give teams air cover, define exactly what success looks like with the “red wine test,” and cut the project list so people have time and energy to deliver.We also explore when AI helps and when it harms, and how credit unions can trial modern tech stacks, APIs, and sandboxes, coordinating with peers and vendors. Talking Credit Unions is a regular podcast dedicated to informing credit union practitioners, leaders, and opinion formers on a variety of industry topics. The podcast is sponsored by the Swoboda Research Centre.