Branching Out: A Retail Banking Podcast Series

Author: Deloitte US

Welcome to Branching Out, a podcast series from Deloitte's Retail Banking practice. Hosted by Kristin Korzekwa and Bill Dworsky, the series explores trends and insights in retail banking through conversations with leaders from across the retail banking and financial ecosystem, touching a wide range of topics from digital banking and FinTech, marketing and brand, talent diversity and career models, to the evolving role of branches. Tune in to hear about what's ahead in retail banking, emerging challenges for banking competitors in the marketplace, and ways to adapt and evolveno matter what your current role or where your future path may lead.
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Language: en

Genres: Business, Entrepreneurship

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Behind the Numbers: Retail Banking & Market Performance Trends
Episode 6
Wednesday, 12 November, 2025

In this episode of the "Branching Out" podcast, host Bill Dworsky welcomes Nathan Stovall, Director of Financial Institutions Research at S&P Global, to discuss the latest trends shaping retail banking. Nathan explains how new data-driven deposit rankings highlight the success of tech-savvy, digitally focused banks—particularly those excelling in commercial banking—which are both outperforming their peers and drawing acquisition interest. Together, Bill and Nathan examine the value of building customer relationships through bundled products and enhanced experiences, rather than relying solely on high deposit rates. They also explore the changing role of physical branches, which are evolving beyond simple transaction centers. For further insights on current developments in loan growth, consumer credit trends, and the increasing momentum of M&A activity in the sector, check out the latest episode of "Branching Out".