Consumer Connection

Author: Michelle Escobar

Consumer Connection is a podcast brought to you by the Montgomery County Office of Consumer Protection (OCP) that brings you up-to-date news and information on a variety of consumer topics. It is your trusted source for connecting with experts on avoiding scams, making informed purchasing decisions, and understanding your consumer rights.Join our host, OCP Investigator, Michelle Escobar, as she guides listeners to better understand the consumer landscape here in Montgomery County, Maryland, and beyond, while offering valuable advice and practical tips.Have questions or ideas for future episodes? Email us at consumerconnection@montgomerycountymd.gov
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Language: en-us

Genres: Government

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National Consumer Protection Week: Informed Consumers, Stronger Community
Episode 13
Tuesday, 3 March, 2026

National Consumer Protection Week (NCPW) is a reminder that being an informed consumer is your best defense. In this special episode, Michelle takes the guest chair to share simple, practical habits that help protect your wallet and your confidence. From pausing before you purchase, reading reviews, and verifying sellers, to understanding common scam tactics and why timing matters, this conversation is all about staying one step ahead. We also talk about choosing empowerment over embarrassment. Reporting scams and filing complaints doesn't just help you, it can help protect the entire community. Complaints can reveal patterns and trends, allowing OCP to identify potential issues across the county and take action when needed.You'll also learn how OCP helps resolve disputes, enforces consumer laws, and connects with residents through community forums, outreach events, and educational presentations. NCPW shines a spotlight on these issues, but consumer awareness is a year-round effort. Stay connected for timely alerts, practical tools, and ways to help keep our community informed and protected. Have a question or suggestion for a future episode? Send an email to consumerconnection@montgomerycountymd.gov.