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Women in Customer Success PodcastAuthor: Marija Skobe-Pilley
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. Youre going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. Youre going to be inspired. Language: en-gb Genres: Business, Careers, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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[WiCS PowerUp Masterclass S2:E4] The Future of CS: Biggest Takeaways from Pulse Europe
Tuesday, 20 January, 2026
Text us your questions and thoughts!What's Next for Customer Success in 2026? That’s the question we’re answering today.Welcome back to another PowerUp Masterclass in partnership with our friends at Gainsight where we’re going beyond the Pulse Europe conference recap and into what really matters: where Customer Success is heading in 2026.Together with Tori Jeffcoat, Director of Product Marketing at Gainsight, we're unpacking the biggest trends and ‘aha’ moments from Europe's leading CS event, and sharing our predictions for the year ahead.You'll walk away knowing:Why AI adoption is lagging and how teams are gearing up for agentic successHow CS is becoming a revenue driver through better post-sale visibilityWhat's actually working in digital-scale strategies right nowWhat CS, Product, and Revenue leaders should prioritise nextThis is your chance to turn Pulse's key takeaways into your 2026 game plan. Grab your notebook and tune in. FeaturingTori Jeffcoat, Director of Product Marketing at GainsightMarija Skobe-Pilley, Founder, Women In Customer Success👉 Follow Tori on LinkedIn: https://www.linkedin.com/in/torijeffcoat/👉 Follow Marija on LinkedIn: https://www.linkedin.com/in/mspilley/👉 Learn more about Gainsight: https://www.gainsight.com/__________________________________________________About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success Website - https://www.womenincs.co/podcast LinkedIn - linkedin.com/company/womenincs Instagram: https://www.instagram.com/womenincs.co/ Host Marija Skobe-Pilley LinkedIn - https://www.linkedin.com/in/mspilley/ Check out our Courses: The Revenue CSM - https://womenincs.co/the-revenue-csm
