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MomentumAuthor: Jotform
In a time when professional (and personal) life is increasingly shaped by the digital systems that surround us, how do we make sense of it all and even come out ahead? This is what we address in Momentum, Jotforms brand-new podcast, where we discuss how to make the most out of our daily interactions with technology to help us move forward in business and in life. Tune in as we talk about a variety of topics that we engage with every day as marketers in the world of tech: from online tools and productivity tips, to general industry knowledge and trends, to best business practices and marketing-specific insights. Our hope is that you gain some value from these conversations and apply what you hear to your own ecosystem of work, life, technology, and/or business. Language: en Genres: Business, Marketing, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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How Jotform Uses Its Own AI Agents to Enhance Customer Support
Episode 30
Friday, 11 April, 2025
At Jotform, we believe in practicing what we preach — and that means using our own tools every day. From forms and tables to apps, workflows, and e-signatures, we put our products to the test. Most recently, we’ve embraced our newest innovation: Jotform AI Agents, now powering a major boost in our customer service. In this episode of Momentum, we sit down with Taylor Grendel, Jotform’s VP of Customer Experience, to explore what we’ve learned from using our own AI tools — and how it’s shaping the future of support.
