First Contact: Stories of the Call Center

Author: NobelBiz Studios

Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the contact center industry.
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Language: en

Genres: Business, Technology

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Data-First Outbound, Building Performance and Trust | Guest: Joe Laskowski
Episode 59
Wednesday, 22 October, 2025

Data first outbound that performs and protects. Joe Laskowski joins Christian to show how to build compliant outreach that still hits the number. They cover buyer and seller alignment, vendor proof of consent, DNC and STOP handling, AI in outreach, and launching tech quickly without creating risk. Guest: Joe Laskowski, CEO and Managing Partner, Saguaro Global Consulting Host: Christian Montes Subscribe for monthly episodes on contact center growth and compliance.